Wellbeing at Connect Mortgages
Let's come together to make a real difference! Connect pledges that everyone should be seen, heard and respected; celebrating our collective uniqueness through equality, diversity and inclusivity. Additionally the importance of mental health must not go overlooked.
Get behind the wave for positive change!
Our People First Culture at Connect Mortgages
At Connect Mortgages, we believe a thriving business starts with a thriving team. We’re more than just mortgage brokers; we’re a community that flourishes when every individual’s mental, emotional, and physical well-being is supported.
From our Hornchurch headquarters to home offices across the UK, every team member is valued. No matter where they work, their wellbeing is our priority.
We’re proud that our people first culture has led to long-standing careers, award-winning client service, and a nationwide network of over 300 passionate mortgage advisers.
👉 Explore careers at Connect Mortgages
Diversity, Inclusion & Wellbeing – Built Into Everything We Do
Diversity, equality, and mental health are essential pillars of a sustainable and prosperous organisation. We champion diverse thinking, open knowledge sharing, and inclusive leadership because better ideas come from every background.
Our people lead with integrity and innovation across both our business and the mortgage industry. We welcome and empower everyone, regardless of gender, race, religion, disability, sexual orientation, or background. Everyone has a voice here.
We are committed to shaping a mortgage industry where authenticity is celebrated and inclusion is the norm. We actively support the next generation of diverse talent because our future, our industry, and our customers deserve nothing less.
Advocating For Equity, Fairness and Inclusion in the Mortgage Industry
Connect is very proud to be a member of the The Diversity & Inclusivity Finance Forum (DIFF).
The Diversity & Inclusivity Finance Forum offers a stellar chance to connect with influential leaders in the mortgage industry. It advocates for equity, fairness, and inclusion. Moreover, this exclusive gathering fosters meaningful conversations on improvements in the field. These changes will benefit everyone involved.
This forum aims to create a space that encourages diversity, inclusion, and support for all. This includes regardless of race, ethnicity, gender, or sexual orientation. We are committed to recognising ambition and hard work with success. Additionally, we provide an enriching environment where peers can learn and thrive together.
Furthermore, we value having a balanced workforce. It benefits customers, increases profitability, and enhances workplace culture. Therefore, we will use this opportunity to promote positive changes throughout business communities.
We promise to:
- Create a workplace environment and culture that values diverse thinking and inclusivity. Avoid any form of discrimination.
- Celebrate personal differences and invite people from all walks of life to be their true selves.
- We prioritise transparency and create an environment where our clients can see themselves reflected in our diversity.
- Stay dedicated to increasing employee knowledge on mental health and wellbeing topics. Reduce the stigma around depression and anxiety in the workplace.
- We support active participation in initiatives that promote mental health and take meaningful action within the community that reflects our core values.
Wellbeing in the Financial Sector
Working in finance often means supporting others through high-pressure financial decisions, which can take a toll. That’s why prioritising health and wellbeing in this industry is essential. A strong wellness culture helps professionals stay resilient during life’s most challenging times.
Life stressors:
- Moving House
- Financial pressures (personal or business)
- Divorce
- Bereavement
A commitment to supporting mental health across financial services
We are very proud to be a member of the Mortgage Industry Mental Health Charter (MIMHC).
We are proud to be a founding member of the Mortgage Industry Mental Health Charter (MIMHC), a not-for-profit initiative that promotes better mental health across the mortgage sector.
Members of MIMHC commit to six guiding principles set out in The MIMHC Charter, a framework grounded in industry best practices for employee health and well-being.
As part of our involvement, we take proactive steps to foster a mentally healthy workplace. We view mental health as important as physical health. This includes conducting regular wellness assessments, training team members to be certified Mental Health First Aiders, and participating in wellbeing initiatives such as the World Walking Challenge.
The MIMHC also supports member organisations by offering practical resources, advice, and toolkits to help create open, inclusive environments where mental health is taken seriously and strategies are tailored to team needs.
Joining MIMHC reflects our ongoing commitment to our people and our belief that prioritising wellbeing is essential—not optional—in building a resilient and supportive company culture.
Women in Finance
Connect is proud to be a long-standing signatory of the Women in Finance Charter, reflecting our commitment to driving gender balance across the business, including at senior leadership level.
We’ve set ambitious targets to promote diversity and inclusion, ensuring our leadership team reflects the values we uphold every day.
We’re especially proud that our CEO was honoured at the Women’s Recognition Awards, and that our Director of Mortgages was named a 2022 Mortgage Solution Changemaker.
Our team has also earned recognition with prestigious wins, including BDM of the Year at the Financial Reporter Awards and the BDM of the Year title at the Women’s Recognition Awards.
Champion of
Real Cultural Change
Proud member of the AMI Inclusion and Diversity Task Force on Inclusion in Financial Services.
As a member of the Association of Mortgage Intermediaries (AMI), the representative body for the mortgage and protection advice profession, we actively work together with other brokers, mortgage lenders and key stakeholders in the mortgage industry to drive real cultural change after AMI commissioned a seminal report on Diversity, Inclusion & Equity in 2021
