Evolving Mortgage Customer Behaviour: A 2023 Study

Evolving Mortgage Customer Behaviour with digital research, faster decisions and personal mortgage support

Evolving Mortgage Customer Behaviour: Mortgage customers did not stop wanting homes during 2023. However, many changed how they researched, compared and approached borrowing. Rising household costs made affordability more important. Higher mortgage rates increased caution. Digital research became a larger part of the decision process. Yet access to more information did not remove the need […]